billso.com

I don’t want to get on a rant here, but I’m just someone born very late in the baby boom. Frankly, I have more in common with Generation Y than with Generation X. But both generations have their faults. I saw this yesterday, while I attended Peter Kay’s presentation on crowd sourcing at the May 2008 HTCA meeting. Peter kept asking the audience what web services they had used. The number of hands got smaller with each service he named. Everyone had used Wikipedia. A few people knew about Twitter. Peter mentioned a few sites I had never used, like InTrade and IdeaScale.

I was the only person who raised his hand for Ning, the social networking portal that hosts TechHui and Peter’s latest project, HawaiiConCon.org. The Honolulu Advertiser’s article about the site is available here. and I mentioned TechHui in my billso.com post on 31 March 2008.

The generation gap

A few members of the audience got nervous when Peter discussed corporate wikis. I have heard and read similar questions as managers and academics struggle to keep up with the digital generation.

Tammy Erickson has a top 10 list on Business Week with some excellent comments about generational conflicts in the workplace.

More of the precious little snowflakes - and they’re so many of them in Gen X (the generation born between 1965 and 1982) and Gen Y (those born between 1983 and 1997) - need to wake up and smell the coffee.

It’s not Starbucks coffee.

It’s not even a maple nut crunch latte from the 7-11.

It’s Maxwell House scooped from the big blue can, brewed in a vat, simmered to the consistency of loose mud and served in a tiny styrofoam cup.

If you’re lucky, you get a little red plastic stir stick and some Coffeemate. Denis Leary would be proud of this coffee-flavored coffee.

And if you’re really lucky, someone made some Sanka because you can’t handle the caffeine.

Life sucks and it’s not fair

Many Gen Xers are hitting the ceiling in in their climb up the corporate ladder. There’s fewer CXO spots than there are Gen Xers. It’s not fair, but those stubborn folks in Generation Jones (born between 1954 and 1964) got there first. Their heroes are folks like Bill Gates, who would blow off his Harvard courses and try to make up the study time with end-of-the-term all-nighters.

It’s bad timing as the children of Generations X and Jones are going on to college and getting jobs. Members of Generation Y have feelings of entitlement and privilege that crash against a wall of indifference and disbelief in the real world.

The heroes of Generation Y are people like Facebook founder Mark Zuckerberg, who has bragged about skipping most of his Harvard art history course while he built a Facebook prototype. Zuckerberg passed that class after he built an online study guide that his classmates poured their notes and content into during the end of term reading period. Zuckerberg and Bill Gates dropped out of Harvard, but Zuckerberg got rich much faster. See this New York Times article for more details.

Helicopter parents

Gen Xers hate how the Generation Y calls their parents to ask advice about everything from class schedules to work responsibilities. It’s awkward when a college student’s helicopter parent calls a professor to intervene on their child’s behalf. It’s dumbfounding when this happens in the workplace. This 2006 MSNBC article about helicopter parents who manage their childrens’ job searches is a great example.

The current recession only makes matters worse for all involved. The home equity line is tapped out. No one wants to buy that piece of investment property that looked like a sweet deal 3 years ago. Bonuses aren’t as common at work anymore. This year’s vacation became next year’s vacation, and that’s just a maybe.

And yes, they’re buying Maxwell House and brewing their coffee at home.

Escape - if you can

There is hope. A few Gen Xers escape from corporate jobs to start their own small businesses. But many of the Xers are uncomfortable with modern technology. Text messaging and social networking are too much to handle. They can deal with their Netflix queue, but email is more their speed.

Members of Generation Y have kept up with the changes. Some Gen Xers are jealous that their younger Generation Y can navigate the Internet so easily and use online services to find new opportunities.

Some members of Generation Y are overwhelmed with communications options. Just read their blogs and feel their pain as they realize that everyday life is hard. ReadWriteWeb has a great collection of Generation Y links and RSS feeds, along with a video and some additional discussion.

But as I mentioned on 19 May 2008 in this billso.com article, many Americans don’t read blogs or send emails. To them, all of this conflict between generations may mean very little at all.

Images courtesy of Roadside Pictures and mark_the_legend_foster through a Creative Commons license.