From the DSL Reports and the Associated Press: cable television company Charter revealed that its IT staff deleted all stored mail messages for over 14,000 subscriber email accounts. Charter has over 2.5 million subscribers. The company blamed a flaw in its routine maintenance plan. Users who saved their messages using a mail client like Outlook and POP still have local backups. Seems to me that more email users rely on webmail clients, and they asseme their email provider or ISP is doing proper server-side maintenance.
Tags: backup, broadband, cable, data, email, ISP, reliability, server, USAbillso.com
Bill Sodeman writes about management, mobile computing and information systems
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