The mobile office in Honolulu

by billso on Sunday, 9 December 2007

There’s two arti­cles in today’s Hon­olulu news­pa­pers about local Inter­net usage.

An arti­cle in the Hon­olulu Adver­tiser’s busi­ness sec­tion reports that Hon­olulu res­i­dents tend to spend more time on the Inter­net than the aver­age US Inter­net user.

Oceanic Time Warner’s Road Run­ner cable modem ser­vice recently cel­e­brated its 10th anniver­sary in Hon­olulu. The com­pany reports that Hon­olulu is one of its most mature mar­kets, with 220,000 cus­tomers. Many cus­tomers use res­i­den­tial broad­band ser­vice to work from home.

Mean­while, the lead story in the Hon­olulu Star-Advertiser’s busi­ness sec­tion exam­ined the cof­fee shop office. At the bot­tom of the arti­cle, there’s a nice set of neti­quette tips for pub­lic WiFi users. One major item in this list – peo­ple who buy lit­tle or noth­ing from a cof­fee shop while they use the free WiFi. Squat­ters beware!

Sadly, there wasn’t a sin­gle mean­ing­ful men­tion of secu­rity and pri­vacy issues in either arti­cle. I rec­om­mend that any­one who uses their com­puter in a pub­lic place buy and use a pri­vacy fil­ter. This is a thin piece of polar­ized plas­tic that com­pletely cov­ers the screen. The fil­ter restricts the view­ing angle, mak­ing it dif­fi­cult for any­one but the user to read the screen. 3M has a nice selec­tion of fil­ters that will fit most lap­tops. The Gad­geteer has a good review here.

The next two pic­tures demon­strate how a pri­vacy fil­ter works, by com­par­ing a bare screen  on the left with the fil­tered screen on the right.

Laptop with privacy filter is on the right

Privacy filter has obscured the image on the right

More pub­lic WiFi ser­vices are offer­ing encrypted ses­sions, but it’s a good idea to use a VPN (vir­tual pri­vate net­work) to encrypt traf­fic. For com­pa­nies whose employ­ees tend to use pub­lic WiFi, a VPN is an easy expense to jus­tify. Res­i­den­tial users can also set up their own VPN with a router, open source soft­ware or web-based ser­vices like GoTo­MyPC.

This arti­cle men­tioned Kokua Wire­less, a free munic­i­pal WiFi ser­vice that cov­ers my office build­ing in down­town Hon­olulu. Kokua’s cov­er­age of down­town Hon­olulu is quite good, as shown in this screen shot from their map­ping appli­ca­tion.

Res­i­den­tial broad­band providers have joined the bat­tle for cus­tomer loy­alty. Road Run­ner has Speed Zone, its own pub­lic WiFi net­work for its res­i­den­tial and busi­ness cus­tomers. Hawai­ian Tel­com part­nered with Sky­wave to offer HT Spots, its own attempt at sat­is­fy­ing this key suc­cess fac­tor. Users must have be a broad­band sub­scriber to use these either of these services.

Kokua Wireless coverage in downtown Honolulu

In the last few months, I’ve noticed more peo­ple around town using mobile data cards from Sprint, AT&T and Clear­wire. These devices are more expen­sive and more secure than some pub­lic WiFi con­nec­tions. Both Haw­Tel and Oceanic offer encrypted pub­lic WiFi con­nec­tions, of course.

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