Gartner: Expect an enterprise iPhone

by billso on Tuesday, 4 September 2007

Apple may not be announc­ing it tomor­row at their press con­fer­ence, but the Gart­ner Group believes that an enter­prise ver­sion of the iPhone is inevitable, accord­ing to ZDNet.

I dis­cussed some of the enter­prise issues that affect iPhone users on July 6. For a sole pro­pri­etor or a very small busi­ness that already uses Macs, iPhones may make sense, espe­cially for new media and web design firms. iPhone doesn’t seem to work reli­ably with iTunes for Win­dows, from what I’ve read.

TCO: it all adds up

Another impor­tant con­sid­er­a­tion is total cost of own­er­ship (TCO). TCO is a com­mon bench­mark for infor­ma­tion sys­tems man­agers that adds up the entire cost of a prod­uct, includ­ing asso­ci­ated ser­vices, main­te­nance, replace­ment costs and train­ing. I dis­cussed some of these issues in my June 27 and June 6 posts.

iPhone users must have their own com­puter with iTunes and a broad­band con­nec­tion. That’s the only means of acti­vat­ing an iPhone, estab­lish­ing an account, sync­ing the iPhone, and updat­ing the device.

Larger com­pa­nies that deal with com­pli­ance issues may want to avoid the iPhone as a cor­po­rate device. iPhones are expen­sive to acquire and replace, have lim­ited stor­age space, and offer lim­ited sup­port for Microsoft Exchange.

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  • http://billso.com billso

    No enter­prise iPhone… but Apple did announce the iPod Touch, which looks a lot like an iPhone. It sup­ports WiFi and web brows­ing. Uses can even buy songs from iTunes via WiFi.

    It’s nifty… and it doesn’t have a phone. Looks like a nice PDA for Mac users, and a new bridge device for peo­ple who are con­sid­er­ing an iPhone but are stuck with another carrier’s con­tract or live out­side the iPhone ser­vice zone.

    The cur­rent hard-drive based iPod is now the iPod classic.

    (CultOfMac.com)

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