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Bill Sodeman writes about management, mobile computing and information systems

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AT&T won’t sell iPhones to business accounts

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Posted Monday, 18 June 2007

According to Apple Insider, AT&T (T) will not sell iPhones to business customers.

Repeat after me: “The iPhone is not a business phone”

To buy an iPhone, a customer must open an “account with individual responsibility”. There’s a very good reason for this policy: Apple (APPL) wants to get the iPhone on the street, not into corporate offices. No word on how long the business ban will last, but this report does support my statement from June 17.

UPDATE 19 JUNE 14:45 HT: Thanks to iPhone Matters: the Wall Street Journal ran a story in today’s edition on how many companies are handling their employees’ requests for an iPhone. The usual answer: No iPhone for you!

Tags: Apple, iPhone, iPod, key-success-factors, ksf, mobile

Steve Jobs and his iPhone

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Posted Monday, 18 June 2007

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In Boing Boing this morning, I found a link to John Heilemann’s article in New York Magazine about Steve Jobs and the iPhone.

Steve Jobs - iGod

The cover seems to say it all, but the article makes some of the same points that I mentioned in yesterday’s post.

Apple is taking a huge risk with the iPhone, and AT&T has decided to come along for a ride on Steve’s “reality distortion field”. There are other places to read about Steve, but Heilemann tosses in some of Jobs’ better moments - questioning the sanity of the Segway, for example, or rolling out the iPod, then changing his mind and porting iTunes to Windows.

There’s a nice section about the internal Apple debate regarding the iPhone’s keyboard. There was no debate, because Steve Jobs didn’t want a physical keyboard, even if customers want one.

The discussion regarding AT&T’s poor reputation as a mobile carrier is also worth reading.

Heilemann asks one of my favorite questions: what happens if this new iPhone business really takes off?

The follow-up: If consumers really want US$500 cell phones this year, how will competitors adapt?

UPDATE 15:26 HT: Seth Godin has posted his take on Heilemann’s article. Seth believes that Heilemann is being “small-minded”. Steve Jobs is really a “rifter” who fixes problems and leaps from one market to another.

UPDATE 19 June 14:35 PM: Also see Kawika Holbrook’s brief January 29 screed about call quality.

Tags: Apple, competitive-advantage, DRM, GSM, hardware, Internet, iPhone, iPod, iTunes, key-success-factors, ksf, mobile, USA, value-chain