NMCI’s global help desk

Yesterday’s Star-Bulletin included an arti­cle about the Navy-Marine Corps Intranet (NMCI) help desk facil­ity at Ford Island. The offi­cial name is Pacific The­atre Bat­tle Watch.

The facil­ity was built inside a battle-damaged hangar, and is staffed by 12 EDS con­tract employees.

For those who haven’t heard of NMCI, it’s a good overview of the system’s stated goals. It’s a huge project, cov­er­ing 500,000 com­put­ers and 400,000 users around the world. I’ve met sev­eral MSIS stu­dents who are asso­ci­ated with this project over the years. More details are avail­able in these 2002 and 2007 GCN arti­cles.

(Photo cour­tesy of the Hon­olulu Star-Bulletin)

I was sur­prised to learn that the com­mand cen­ter cost only US$1M, but the recon­struc­tion project for the hangar cost US$65M.

Tagged as: HPU, Internet, Iraq, legacy, MSIS, network, security, USA, value-chain