TurnItIn.com can’t handle Word 2007 .docx files

by billso on Wednesday, 21 February 2007

A cou­ple of my stu­dents have asked why TurnItIn.com won’t accept their doc­u­ments. Their files were writ­ten in the brand-new Microsoft Word 2007.

Stu­dents who use Office 2007 are going to encounter prob­lems when­ever they share files with stu­dents who use older soft­ware pack­ages. As part of Office 2007, Microsoft has deployed new doc­u­ment for­mats based upon XML. In Word, this new 2007 file for­mat has the exten­sion .docx

TurnItIn.com has not updated their sub­mis­sion page to accept Word 2007 doc­u­ments. One of two things is hap­pen­ing when TurnItIn.com receives a docx file. The site may be reject­ing files when it sees the docx exten­sion. This is an exam­ple of data val­i­da­tion, a task that com­put­ers per­form to check hand-entered data. If you’ve miskeyed a postal address or tele­phone num­ber into a web form, and received an error mes­sage, you’ve encoun­tered data validation.

It seems more likely that TurnItIn.com’s server-based sys­tem sim­ply can’t read the new XML for­mat that Microsoft has used in docx files.

TurnItIn.com can eas­ily fix this prob­lem when they write and test a new docx fil­ter. Because TurnItIn.com is an appli­ca­tion ser­vice provider (ASP), it’s easy to deploy this change. TurnItIn.com doesn’t have to com­pile and release soft­ware for per­sonal computers.

I’m not brave enough to try Word 2007 yet. I usu­ally wait until Microsoft releases Ser­vice Pack 1 before I’ll try a new soft­ware ver­sion. I’ve heard reports from col­leagues and friends that Word 2007 breaks macros, tem­plates and doc­u­ments that worked just fine in Word 2003.

The quick fix for Win­dows users is to use File, Save As and choose the Word 2003 DOC for­mat. Upload that new DOC file to TurnItIn.com and all is well.

TurnItIn.com will also accept RTF and PDF documents.

File, Save As does have an RTF file type choice. RTF is an file for­mat that Microsoft used in early ver­sions of Micor­soft Word. For a sim­ple doc­u­ment with­out graph­ics or macros, it should work well enough.

There are sev­eral free pro­grams like CutePDF Writer that will allow Win­dows users to save doc­u­ments directly to PDF for­mat. I’ve used that pro­gram for years. Some­times I get bet­ter results with CutePDF Writer than I do with Acro­bat Professional.

Mac users can save any print­able file to PDF for­mat by open­ing the application’s Print dia­log, press­ing the PDF but­ton in the lower left cor­ner of the dia­log box, and choos­ing Save as PDF

Share

Previous post:

Next post: