From Business WeekThe worldwide recall of Sony lithim-ion laptop copmuter batteris now involves 7 million batteries and 6 computer manufacturers, including Apple, Dell and Lenovo.
The Lenovo recall follows an incident in which a ThinkPad T43 caught fire Sept. 16 at Los Angeles International Airport.
See news.com for more details.
Of course, getting consumers to return their defective batteries can be difficult, even when the value of each fresh replacement battery is well over US$100, according to analyst Roger Kay:
The recall acceptance rate is really, really low. People just don’t do it. They say, ‘It’s too much of a pain, I don’t want to deal with it, I don’t have time.’ So if these guys get a 20% to 25% response rate, that’s a big deal…
Comments on this entry are closed.